We chose Patrina because the solutions our previous archive partner provided did not meet our growing needs... Patrina's service is impeccable.

- Russell Travis, VP. Retail Operations, Crescent Securities Group Inc.
Singular by Patrina.
Total Archive - All in one Data Capture & Solution

Powerful CRM capabilities. Advanced compliance tools.

Improve the way your firm operates with Singular by Patrina—a comprehensive solution built specifically for the financial services industry. With powerful CRM capabilities and advanced compliance tools, Singular simplifies workflows, strengthens client relationships, and helps you stay ahead of regulatory requirements. Whether you’re a small or large RIA or Broker-Dealer, Singular enables you to manage client interactions, track compliance needs, and grow your business with confidence.

Automate routine tasks, minimize errors, and gain valuable client insights while maintaining compliance. Enhance efficiency, build trust, and stay competitive. Singular is your trusted partner in optimizing business operations. Explore how it can streamline your processes and drive growth today.

Key Features

CRM That Empowers Your Team

Yet keeps your compliance team in the know.

With a suite of powerful tools for sales and compliance, Singular helps your firm build stronger, more personalized relationships with customers, ultimately driving growth and improving compliance efficiency.
  • Store and manage all customer information, including contact details, communication history, deals, and holdings.
  • Visualize the entire sales journey, from lead generation to closing the deal.
  • Share notes, assign tasks, and set up reminders to keep your team aligned and focused on customer needs.
  • Centralize communications, track deals in real-time, and improve team productivity with a centralized compliance reporting tool.

Visualize and manage your sales pipeline with customizable stages to track leads, deals, and conversions effectively.

Singular’s Pipeline Management is designed to streamline and optimize the process of tracking, managing, and closing sales deals.

Tailored specifically for financial services professionals, Singular offers an intuitive, centralized platform that helps your advisors and teams collaborate, stay organized, and accelerate deal progression.

Singular’s Pipeline Management features:

  • Deal Tracking: Monitor deals from initial contact to final closure, with real-time updates on status, milestones, and next steps.
  • Product Management: Create a portfolio of your common investment products. Ability to assign and calculate expected firm revenue based on commission rate, management fees, one-
    time fees, and hourly fees.
  • Collaboration Tools: Enable seamless communication across teams with shared notes, tasks, and alerts, ensuring everyone stays aligned.
  • Analytics and Reporting: Gain insights into deal performance with detailed reports and dashboards that highlight trends, bottlenecks, and anticipated firm revenue.

Exceptional customer service starts with seamless communication.

Singular’s Integrated Communications offers a unified solution that combines multiple communication channels and tools into one seamless, efficient system. Singular enables your firm to manage all their email, text messaging and LinkedIn needs from a single platform, fostering greater connectivity and streamlined workflows.

Key features include:

  • Omnichannel Communication: Engage with customers, teams, or stakeholders via emails, text, and social media, all from one interface.
  • Real-Time Collaboration: Facilitate team collaboration, improving communication speed and effectiveness.
  • Unified Messaging: Consolidate phone, email, SMS, and chat communications in one place, ensuring no messages or conversations are missed.
  • Cloud Integration: Store and access all communication data securely in the cloud, enabling remote teams to stay connected and work efficiently from anywhere.
  • Social Media Made Simple: Create, approve, post and capture LinkedIn posts.

Singular modernizes the way your firm communicates with your clients and prospects. Gone are the days of the need for multiple applications to accomplish one goal. Go ahead, communicate
freely and stay compliant while doing so.

Gain actionable insights with comprehensive analytics and reporting tools. Measure performance metrics, forecast sales, and make data-driven decisions to drive business growth effectively.

Powered by a real-time dashboard, Singular transforms data into actionable insights to drive growth and optimize sales strategies while keeping your compliance team in the know.

Key Features:

  • Customizable Dashboards:
    o Create personalized dashboards tailored to your sales or compliance team’s needs.
    o Track KPIs, sales targets, revenue, and more, in real-time.
    o Gain a deeper understanding of your sales funnel, from lead generation to closed deals.
    o Track open and closed compliance items and foster a culture of productivity.

Seamlessly integrate with most custodian accounts and financial firms.

Receive daily account and position balances so you know where all your clients stand without having to log into multiple systems.

Singular, with Plaid Integration, enables your investment professionals to gather a holistic view of their clients’ financial holdings leading to greater financial planning.

  • Gain insight into a user’s investment accounts, including account balances, holdings, and transactions that create a change in a holding.
  • Retrieve investment data from a broad coverage network that includes banks, brokerages, crypto exchanges, credit unions, and retirement plan providers.
  • Connect to the full breadth of investment account types—from brokerage and retirement accounts, crypto exchanges, self-custody wallets, to 529s and HSAs, and many more..

Integrated Compliance Tools To Keep You Regulator Ready

CRM that is more that just customer focused.

Policy and Procedure Management

Centralize and manage policies, procedures, and compliance documentation in one secure location. Streamline revisions and acceptance with automated workflows to enhance efficiency and consistency across your organization.

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Branch Office Audits

Prepare for branch, OSJ, or satellite office audits and inspections efficiently with a full library of audit questions or the option to create your own. Our easy-to-use audit solution provides step-by-step workflows to guide you from pre-audit preparation to post-audit review, ensuring thorough compliance and minimizing disruptions.

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Message Archiving and Supervision

Leverage best-in-class workflows to review, flag, and supervise your users’ emails, SMS, and social media communications. Ensure comprehensive oversight with automated alerts for potential risks, customizable supervision policies, and secure storage to meet regulatory requirements and safeguard your organization.

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Complaint Reporting

System users can effortlessly submit complaints for compliance review, ensuring a smooth and efficient process. Built-in workflows enable seamless reporting, escalation, tracking, and resolution, while maintaining transparency and compliance with regulatory standards to safeguard your organization’s reputation.

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Outside Business Activities

Employees can easily submit their outside business activities (OBAs) for compliance review, receive automatic notifications for edits or resubmissions, and track the status of their submissions in real time, ensuring a seamless and transparent process.

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Marketing Material Repository

Submit, review, and distribute marketing materials seamlessly within Singular. Target audiences by risk profile and investment experience, and set sunset dates to ensure compliance while keeping your content fresh and relevant.

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Political Contribution

Quickly and easily submit your Political Contributions for immediate approval. Singular offers fully automated workflows. This ensures that your compliance team can track, approve, and tally totals efficiently, maintaining compliance with regulatory requirements.

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Gift & Expense Reporting

************* COMING SOON************* Quickly and easily submit your Gift & Expenses for immediate approval. Singular offers fully automated workflows. This ensures that your compliance team can track, approve, and tally totals efficiently, maintaining compliance with regulatory requirements.

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Transparent Archiving Compliance Solutions: No Auto-Renewing Annual Contracts, No Surprise Price Hikes.

Just the regulatory compliance solutions you need. When you need it. For as long as you need it. No fluff. No fat. Just powerful compliance muscle.

It’s your data. You own it. It deserves the best. It deserves Patrina. Don’t get ambushed with auto renewing contracts. Don’t stand for annual price hikes. You deserve better. You deserve Patrina Compliance.

Compliance archiving solutions

PATRINA RECORDS ARCHIVING IS 17a-4 COMPLIANT

Cloud backup is great for disaster recovery, not for regulatory compliance. Your Dropbox™, Google Drive™, SharePoint™, AWS™, even your local backup are not regulatory compliant. They store your data but don’t archive it as required by 17a-4. That won’t help you with the regulators. Snap-on Patrina’s Compliant Archiving, and voilà;

  1. Your data archived in accordance with 17a-4 requirements for as little as $50/month.
  2. Fast access to the data you need when you (and the regulators) need it.
  3. Easy onboarding.
  4. No auto-renewing annual contracts.
  5. No surprise price hikes
DESIGNATED 3rd PARTY COMPLIANCE SERVICES

DESIGNATED 3rd PARTY COMPLIANCE SERVICES

Your hardware. Your data. Patrina’s right-priced 3rd Party Services.

Keep your data close to home, compliantly. With Patrina’s Designated 3rd Party (D3P) Services, you can store your firm’s electronic records in-house and comply with SEC, FINRA, and CFTC record archiving requirements. Your D3P services team will make sure your:

  1. Letter of Intent is filed with the right regulators, including the SEC, FINRA, and/or CFTC.
  2. Electronic records and indexes are archived in accordance with 17a-4 guidelines.
  3. Duplicate records and indexes are stored in a separate location and are easily accessible.
  4. Original records and associated indexes are stored on WORM media.
  5. Records are serialized, time stamped and inventoried with the appropriate retention periods.
  6. Onboarding is quick and easy.
8-MODULE NONTRADING COMPLIANCE SUITE

8-MODULE NONTRADING COMPLIANCE SUITE

Powerful compliant archiving, affordable risk-management.

Patrina’s 8-module Nontrading Compliance Suite manages the core of your nontrading compliance exposure so you can stop juggling multiple vendors and multiple systems and manage your risk cost-efficiently.

Built on the industry’s easiest-to-use interface, Patrina’s 8 powerful modules automate workflow and deliver a 360° view of your entire nontrading compliance program. Use the entire suite, or select those modules that meet your specific needs for high-level reviews of all your compliance processes, and procedures — whenever and wherever you need it. Get top line and in-depth views of:

  1. Electronic Communications
  2. Written Supervisory Procedures
  3. Marketing Material
  4. Branch Office Audits
  5. Gift & Entertainment Reporting
  6. Political Contributions
  7. Complaint Management
  8. Outside Business Activities

Why Trust Patrina Compliance with your data? Just ask our clients.

We couldn’t be the leader in regulatory compliance innovation without the trust of our clients. Compliance professionals like you.